User Centered Design, TR 3:00-4:45

This page is created for the intents and purposes of acting as the primary database for the team of
– Jessica Tran
– Chris Regan
– Blake Barfield
– Robert Kowalchuk
– Brannan Vitek


Assignment 2: Research and Data Gathering

Personas:

Philip Collins________________________

“We are made strong by the difficulties we face not by those we evade” –

Source Unknown

Bio: I’ve always been challenged by school, sometimes so hard that I would gain a 1000-yard-stare from all the work I would but on. But having

the ability to reach out for a personal tutor would turn that stare into a

Goals I want to see for the system:

  • ●  Ability to meet a tutor on campus.
  • ●  A range of time availabilities.

    Demographics:
    Male, Software Engineer, Senior, Full-time Student

    Technical background:
    Medium level tech knowledge

Alexandrina Victoria___________________

“The important thing is not what they think of me, but what I think of them.”-Queen Victoria

Bio: I always wanted to go big and sometimes I need that extra edge to get there. Having an on call tutor would allow me to keep to a busy schedule. Being able to go anywhere to get work done would make a big difference in my day.

Goals I want to see for the system:

  • ●  Stable interface
  • ●  Ability to change radius around me.

    Demographics:
    Female, Computer Science, Junior, Full-Time

    Technical Background: Good With most tech.

Neil Degrasse Tyson__________________

“Curious that we spend more time congratulating people who have succeeded than encouraging people who have not”- Neil Degrasse Tyson

Bio: I’ve always struggled with balancing work, personal life, and

school. Normally I would only be able to get help when at school, then after hours I would be struggling with finding anyone that can

help me. With a personal tutor only a tap away I can get help anytime.

Goals I want to see for the system:

  • ●  Scheduling appointments in advance
  • ●  Having a favorites for tutors that have worked in the past

    Demographics:
    Male, Sophomore, Part-Time

    Technical Background: High Technical

Summary:

Let’s discuss for a moment our methods of data gathering.
This assignment required three unique forms of research. On day one, here’s what we decided. – A questionnaire designed for Students, the ones seeking aid.
– A questionnaire designed for Tutors, the ones giving aid.
– A structured interview for Students, who will be our primary users.

These were chosen to give us accurate accounts of the tutoring process from both sides. The questionnaires were designed to be distributed en mass, and the interview was designed for a few people of different student statuses (grade level, major, age, etc)- to give longer, more detailed, and more personal answers.

We had each of these fully designed and completed, then disaster struck.
Through no one’s fault but our own, we were not aware that our methods needed to be submitted for IRB approval.
Because of the new limitation of gathering data on students of this class, the Tutor specific questionnaire was rendered null and void.
Our new plan was to search online, and find interviews from other university system tutors on their methods of teaching and student selection processes. The GlassDoor website proved to be very useful in Blake’s research.

Through the questionnaire given out, Jessica and Brannan noticed a surprising detail. Most upperclassmen do not use tutors. People with < 60 credit hours and/or in the preliminary programming and math classes are the highest traffic among the student tutoring services on the marietta campus.

Brannan interviewed 4 students. A mid-thirty’s returner, a sophomore full time student, a junior with a full time job, and a full time junior living on-campus. Their spoken results showed direct correlation to the findings of the questionnaire: after moving into upper level curriculums, their need for student tutoring was eliminated.

However, they were asked about specific factors in finding tutors they thought were important, and the results were overwhelming. Time efficiency, convenience, and precision were top priority.

Conclusion

The online researched interviews of school system tutors showed similar connections. There is an overwhelming sense of a desired, unspoken contract from student to tutor: “You need to be able to answer my questions, or I’m wasting my time.”
That’s…interestingly volatile.

But it makes sense. Students (especially college students) lead busy lives. They don’t want to spend their study time with an unsure tutor, or someone who is trying their best to aid in material they don’t teach (as can be the case with the current CSE laboratory on campus).


Assignment 1: Introductory Information

TEAM NUMBER AND NAME

  • Group 2 – “Tut’R”

PROJECT TITLE

  • Tut’R, the Greater Tutor Locator

PROJECT TAGLINE

  • A sleek and stylish mobile app for students to find, contact, a book an on-campus tutor in minutes.

TEAM MEMBERS

  • Jessica Tran
  • Brannan Vitek
  • Chris Regan
  • Blake Barfield
  • Robert Kowalchuk

PROJECT DESCRIPTION

  • Tut’R is a mobile application that connects Tutor to Tutee, from one college student to another. Tut’R hopes to resolve two of the biggest struggles in college – finances and academic classes. From a Tutor perspective, this application provides a platform in which the user can find the perfect client; if the user is searching for someone with a compatible schedule, learning style, and/or location, as well as compensation, Tut’R will help the user find their perfect match. As a Tutee, Tut’R will sync the user with relatable peers who match in schedule, teaching style, and/or location, as well as price, to enhance their learning experience. All in all, this tool will elevate the “Tut’R’ing” experience for any college student!

DESIGN QUESTION

  • How can the average college student expect to navigate the Tut’R application on their phone?

USER RESEARCH QUESTIONS

  • Why will students need a tutoring app when there are tutoring centers on campus?
  • Where will this app be used?
    • KSU only or anywhere?
    • Marietta campus only or all KSU campuses?
  • Who will be the targeted users for this app?
    • Students only or professors also?
  • How safe will it be to use the app considering the liabilities?
  • How much money would a student be willing to pay a tutor?
  • How much money would a tutor accept from a student?

TARGET USERS

  • The Tut’R target users consist of college students – those who are struggling with classes and seeking help and those who have excelled and looking to earn an income helping others.

URL

  • brannanvitek.com/ucd
    • This page will act as a database for submitted assignments, and other online record keeping use.